Plumbing maintenance
Scheduled plumbing
checks — before something
fails on a Sunday
Annual and six-monthly plumbing maintenance for homes, landlord portfolios and commercial sites across Kent. Inspect, test, service and document — the quiet work that prevents the loud problems.
What it covers
Domestic and commercial plumbing maintenance — quiet, scheduled, documented
Most household plumbing failures don't arrive without warning. Flexi-hoses bulge before they burst. Ball valves stick before they flood. Stop taps seize before you need them in an emergency. Unvented cylinders show pressure drift before they trip safety valves. A 60-minute annual check catches almost all of it.
Our plumbing maintenance covers everything that should be inspected on a typical UK domestic or small-commercial property at least once a year: stop taps, isolation valves, exposed pipework, taps and mixers, toilet cisterns and fill valves, washing machine and dishwasher connections, hot water cylinders, expansion vessels, and visible drainage.
Unvented hot water cylinders get the full G3 annual service as part of the same visit — discharge test, expansion vessel charge, PRV operation and certification. That single check satisfies most cylinder warranty and home insurance requirements.
What happens if you wait
An unchecked plumbing system fails on its schedule, not yours
Flexi-hoses have a published lifespan and silently exceed it. Ball valves seize from disuse. PRVs fail closed. Cylinder expansion vessels lose charge. Every one of these is a small fix if caught early and a major flood if not. Annual maintenance is simply moving the timing back into your control.
Failed flexi-hoses and connections are the single most common cause of escape-of-water claims in UK insurance data.
Most unvented cylinder warranties require documented annual G3 servicing. No paperwork = no warranty cover when something fails.
Seized main stop taps make every emergency worse. We test them annually as part of the standard visit.
Common mistakes we fix every week
- Assuming a quiet system is a healthy system — most failures build silently for months.
- Skipping cylinder G3 servicing to 'save money' on what is a notifiable safety check.
- Replacing only the visible flexi-hose and leaving its older sibling under the next sink.
- Not testing the stop tap until you need it during an emergency.
- Letting tenants book their own reactive maintenance — losing oversight and consistency.
- Disposing of cylinder service records before warranty expiry.
Our process
A predictable, step-by-step system — no surprises, no upsells
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STEP 01Schedule the visit
Annual slot booked in advance — same engineer where possible, same checklist every year.
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STEP 02Walk the property
Inspect visible pipework, taps, isolation valves, stop taps and connections systematically.
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STEP 03Service & test
Cylinder G3 service where applicable, fill-valve checks, expansion vessel charge, stop-tap operation.
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STEP 04Written report
Itemised report emailed within 48 hours — what was checked, what was found, what's recommended.
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STEP 05Quoted remedials
Any defects flagged as a separate fixed-price quote — no obligation to use us for the work.
What you get
Concrete outcomes — not vague promises
Fixed visit price, no per-hour creep, no surprise add-ons.
G3 service certification kept on file — your warranty stays valid.
Customers on annual maintenance see emergency call-outs drop sharply year on year.
Reports on file for landlord licensing, insurance and mortgage purposes.
Maintenance customers get priority booking for any emergency between visits.
We tell you what doesn't need doing as well as what does.
Technical detail
What a thorough annual plumbing inspection actually covers
Most 'service' visits offered in the wider market are 15 minutes with a clipboard and an invoice. A real annual inspection takes time, follows a checklist, and produces a document you can keep.
Stop taps, isolation valves and emergency controls
Every property has at least one main stop tap and dozens of isolation valves. We test that the main stop tap actually closes, that isolation valves under sinks and behind appliances operate cleanly, and that anything seized gets freed off or replaced. This single check is the difference between a controlled response and a flood.
Flexible hoses, connections and exposed pipework
Flexible tap connectors and washing-machine hoses have a published service life — typically 5–10 years. We inspect for braid corrosion, bulging and date stamps, replace anything beyond service life, and check that compression joints on exposed pipework remain dry. Sealed concealed pipework is checked via pressure observation.
- Flexi-hose inspection and date-stamp check
- Compression-joint visual check
- Push-fit joint security check
- Soldered joint visual inspection
Unvented hot water cylinder G3 annual service
G3 servicing is a notifiable annual check on unvented systems — discharge pipework test, PRV operation, expansion vessel pre-charge check and tundish flow verification. Done correctly it takes around an hour, leaves the cylinder properly set, and produces certification for warranty and insurance purposes.
Toilets, taps and visible drainage
Fill valves are checked for leaks past the flush, taps for drips and aerator condition, mixer cartridges for smoothness. Visible drainage under sinks and behind WCs is checked dry, and any active drips logged with a quoted repair. The whole visit produces a single emailed report.
Frequently asked
Straight answers to the questions Kent homeowners ask us most
How often should plumbing be serviced?+
Annually for most domestic properties. Six-monthly for HMOs, care homes and commercial sites with higher use. Unvented cylinders need annual G3 servicing as a separate (often combined) check.
Does this cover gas appliances?+
No — gas work requires a Gas Safe registered engineer. We work alongside Gas Safe registered companies and regularly pass on related work. We cover everything else on the plumbing system.
How long does an annual visit take?+
Typically 45–60 minutes for a domestic property. Add 30–45 minutes if a G3 cylinder service is included. We quote the time in advance.
What's included in the cost?+
Inspection, testing, G3 service where applicable, small consumables (tap washers, fill-valve diaphragms) and the written report. Larger remedial parts are quoted separately.
Do I get a certificate?+
Yes — G3 service certification for unvented cylinders, and a written inspection report for everything else.
What if you find something serious?+
We'll explain it on site, photograph it, and quote a fixed-price repair. You're never pressured into using us for the repair.
Do landlords need this for compliance?+
Annual plumbing inspection isn't currently a statutory requirement (unlike gas), but landlord licensing and insurance increasingly favour documented annual checks.
What areas do you cover?+
Kent, Medway, South-East London and the wider Home Counties — same engineer where possible on portfolio contracts.
Related services
Areas we cover
Book your annual plumbing check — and stop dreading Sundays.
Single fixed price across Kent. Written report on every visit. Cylinder G3 included where applicable.
Fully insured · Workmanship guarantee · 7 days a week